Frequently Asked Questions

Shopping

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You can pay securely using various payment methods.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay.

Can I modify or cancel my order?

Please contact us immediately after placing your order. We can only modify or cancel orders that haven't been shipped yet.

Shipping

How long does shipping take?

Shipping times vary by seller and location. Most orders are delivered within 5-10 business days. You'll receive tracking information once your order ships.

Do you ship internationally?

Shipping availability depends on the individual seller. Please check the product page or contact the seller for international shipping options.

Returns & Refunds

What is your return policy?

Most items can be returned within 30 days of delivery. Items must be unused and in original packaging. Please see our Terms of Service for full details.

How do I request a refund?

Contact us through our Contact page with your order number. Refunds are processed within 5-7 business days after we receive the returned item.

For Sellers

How do I become a seller?

Visit our Become a Seller page to register. Once approved, you can start listing your products.

What are the seller fees?

Please contact us for information about our seller fee structure and commission rates.

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